By Lauren Ma, Regional Director for Knowledge Solutions
Enhanced elements necessary for successful research in Wolters Kluwer new legal research solution, CCH Pinpoint™, are driving a new landscape for Australia’s legal professionals and need to be viewed with an innovation and customer-centric mindset.
To meet greater expectations by Australia’s legal firms for more choice and better research tools, it’s critical that a legal firm’s research solution is able to find, search and use content quickly. It also needs to deliver a set of practical tools and precedents to redefine the efficiency and flexibility requirements many legal practitioners are looking for across the search function.
The new CCH Pinpoint™ legal research solution from Wolters Kluwer puts choice directly into the hands of legal firms. It positions customer needs at the centre of everything it does and pivots away from directory-based search technology. Instead it offers a natural language search experience, easily connected to content with enhanced levels of browsability and a 360-degree content view.
Removing ambiguity from the search function
Legal firms can now reap the benefits from the digital transformation of research solutions that have been underway over the past few years. Manual and time consuming research processes have morphed into a self-service digital experience thanks to the integration of practical tools.
Supporting this new way of searching is the straight forward, simple to navigate, user interface for CCH Pinpoint™.
Legal firms today are facing a raft of challenges around the delivery of high efficiency and profitability levels against job satisfaction and employee churn. There is an ever- increasing need to provide the tools to help employees automate and meet the demands of a heavy workload – whilst still enjoying their role.
CCH Pinpoint™ gives users access to a new digital interface that supports a more efficient way to search and find the information you are seeking. It’s also different – setting itself apart with global legal industry leader Wolters Kluwer’s content, practical tools and precedents. And a fresh collaboration with Austlii, now provides the opportunity for users to utilise the industry’s largest free-access source of primary material within the same search process.
Delivering value on top of innovation
Australia’s specialists in Family Law will be the first beneficiaries of CCH Pinpoint™. The Family Law practice area is the first to enjoy the benefits of 30 new topic guides plus a new-look online property settlement calculator. The property settlement calculator is a powerful interactive tool the family lawyer can use with a client to collaboratively estimate and process potential settlement options and form the basis of a range of scenarios to discuss the best outcome with a client.
CCH Pinpoint™ plans to offer search facilities and content for over 26 separate practice areas.